wf-01 · SupportReady to launch
Customer support agent
First-line replies, help article suggestions, handoff summaries.
Example once configured
Drafted 142 first-line replies overnight · 18 escalated to a human.
Launching soon · Join the waitlist
§ AI agents for company workflows
Turn AI chaos into working business workflows.
Launch AI agents from ready-made workflows.
Heralds helps companies turn everyday workflows into working AI agents. Start from a ready-made workflow, add your company context, and launch agents for sales, support, operations, product, security, reporting and market intelligence.
Illustrative
AllSalesSupportOperationsSecurityReportingMarket intel
- wf-01Ready to launch→Customer support agentSupport · First-line replies, help article suggestions, handoff summaries.
- wf-02Needs company context→Sales outreach agentSales · Drafts outbound emails, researches accounts, suggests angles.
- wf-03Connect data source→Admin & data agentOperations · Answers internal admin and data questions using trusted company sources.
- wf-04Needs company context→QA & security agentSecurity · Flags security hardening tasks, QA issues and code-quality risks.
- wf-05Ready to launch→Weekly reporting agentReporting · Turns CRM, support, product and Slack signals into leadership briefs.
Preview · Customer support agent
Setup6/6
Drafted 142 first-line replies overnight · 18 escalated to a human.
Ready to launch
Setup · Customer support agent
Illustrative- 01✓GoalResolve 60% of tier-1 tickets within 2 minutes
- 02✓ContextHelp center, past tickets, tone-of-voice doc
- 03✓DataIntercom · Zendesk · Notion · Slack
- 04✓ReviewAgent drafts; humans approve replies on key accounts
- 05✓OutputDraft reply + suggested help article + handoff note
- 06✓Success KPIFirst-response time and CSAT on agent-handled tickets
6 / 6 configured
§ Workflow catalog
Ready-made workflows for the work your company already runs.
Each workflow is a packaged starting point — tasks, prompts, tools, review steps and example outputs — that you customize through a guided setup flow.
wf-02 · SalesNeeds company context
Sales outreach agent
Drafts outbound emails, researches accounts, suggests angles.
Example once configured
24 outbound drafts for top accounts · 5 flagged for human review.
wf-03 · OperationsConnect data source
Admin & data agent
Answers internal admin and data questions using trusted company sources.
Example once configured
“What's our refund policy in DACH?” — answered from policy docs in 4s.
wf-04 · SecurityNeeds company context
QA & security agent
Flags security hardening tasks, QA issues and code-quality risks.
Example once configured
6 endpoints missing rate limits · 2 flaky tests · 1 outdated dep.
wf-05 · ReportingReady to launch
Weekly reporting agent
Turns CRM, support, product and Slack signals into leadership briefs.
Example once configured
Pipeline +14% · support backlog −22% · 3 product risks flagged.
wf-06 · Market intelReady to launch
Market monitoring agent
Tracks competitors, funding, hiring, pricing and market signals.
Example once configured
Competitor X added usage-based pricing. Suggested response inside.
§ How it works
From workflow to working agent, across every team.
- 01 / 03
Choose a workflow
Pick a ready-made workflow for a real recurring business process.
- 02 / 03
Add your context
Connect sources, define goals, approval rules, outputs and success metrics.
- 03 / 03
Launch and improve
Run the agent, review outputs, tune the workflow and expand into more teams.
§ Use cases across the company
Built around the jobs your teams already run.
- 0101Resolve support fasterFirst-line replies, help-article suggestions and clean handoff summaries.Customer support agent
- 0202Run smarter outboundOutbound drafts, account research and the angle to lead with.Sales outreach agent
- 0303Answer internal admin & data questionsTrusted answers to ops, HR and data questions from company sources.Admin & data agent
- 0404Stay on top of QA & securityHardening tasks, QA issues and code-quality risks surfaced before they bite.QA & security agent
- 0505Brief leadership every weekCRM, support, product and Slack signals turned into a single brief.Weekly reporting agent
- 0606Watch the marketCompetitor moves, funding, hiring and pricing signals in one place.Market monitoring agent
§ Inside the product
Dynamic setup. Human review. Visible performance.
Human approval rulesIllustrative
- requiredSupport lead— Human approval before replying to enterprise customers
- requiredEngineering— Sign-off required for security-related changes
- autoAuto-approve— Internal weekly brief — escalate if a key metric drops
Data sources
HubSpotSalesforceApolloPitchbookLinkedIn Sales NavSlackNotionGoogle DriveZendeskIntercom
Workflow performance · last 30 daysIllustrative
Time saved
38h / wk
across support, reporting and admin work
Responses drafted
142
first-line replies prepared overnight
Issues escalated
18
routed to the right owner
Approval rate
91%
approved on first review
Activity log · liveIllustrative
- 09:14 support.agent drafted 47 first-line replies
- 09:16 reviewer.support approved 12 / 14 replies
- 09:18 security.agent flagged missing rate limits
- 09:21 data.agent answered policy question from trusted docs
- 09:24 reporting.agent drafted weekly leadership brief
§ Proof
Proven in a real AI-native company.
Before Heralds, we built and exited Cuckoo, a B2B SaaS company run with AI agents across support, sales, product, QA, security, reporting and internal operations.
Heralds packages the workflows we wish existed back then.
- SupportFirst-line Intercom replies, help articles and handoff
- SalesOutbound email drafting and account research
- QA & securitySecurity hardening, QA and code fixes
- Admin & dataAnswers from company data and codebase context
- ReportingLeadership updates from CRM, support, product and Slack
- Market intelCompetitor, funding, hiring and pricing signals
§ Launching soon
Be first in line when Heralds opens.
Join the waitlist for early access, launch updates, and a behind-the-scenes look at the workflow catalog.
H^
§ Start with one workflow. Compound.